A safe and responsible gaming experience at colbet
Enjoy entertainment within limits. colbet always places your mental and financial wellbeing above the enjoyment of the game — for players aged 21+ only.
Why responsible gaming matters
Online gaming and betting can be a form of entertainment, but it should never be the cause of harm to your daily life, family, or financial stability. colbet believes every player should set their own limits and enjoy the game with that in mind.
We know that for some people gambling can become problematic. That is why we provide multiple protective tools on our platform — deposit limits, a time-out feature, and a self-exclusion option — so that you can always stay in control.
colbet's responsible gaming policy is not just a rule — it is our commitment to every player. Our goal is to provide every user in Bangladesh with a safe, fair, and enjoyable experience.
colbet's Commitment
- Services provided for ages 21+ only
- Ability to set deposit and loss limits
- Self-exclusion can be activated at any time
- Take a break with the time-out feature
- 24/7 live chat support in Bengali
- Active assistance in identifying problematic gaming
- Personal information protected with SSL encryption
Your control is in your hands
Log in to colbet to easily activate these features and keep your gaming experience safe.
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once set, it takes effect immediately. A 24-hour cooling-off period applies if you wish to increase the limit.
Time-Out Feature
Need a short break? Take a time-out from 24 hours up to 30 days. During this period your account will be temporarily suspended and no bets can be placed.
Self-Exclusion
If you feel that play is getting out of control, activate self-exclusion. You can keep your account closed for a minimum of 6 months or permanently.
Loss Limit
Decide in advance the maximum amount you are willing to lose over a set period. Once the limit is reached, betting will stop automatically.
Support Team
If you are experiencing a gaming problem, contact our 24/7 Bengali live chat directly. Our trained team will help you with understanding and care.
Reality Check
You will receive regular notifications — a summary of how long you have been playing and how much you have won or lost — so you can decide for yourself whether to continue.
Signs of problematic gaming
If any of the signs below appear in yourself or someone you know, take a break and consider seeking help.
- Spending more money than your budget allows and feeling regret afterwards.
- Repeatedly playing to try to win back lost money and losing even more.
- Spending more time on gaming than on family, friends, or work.
- Hiding your gambling from family or loved ones.
- Betting by taking on debt or not paying bills.
- Feeling restless, irritable, or anxious when not playing.
- Tried repeatedly to stop but have not been able to.
What to do if you have a problem
Acknowledging a problem is a sign of strength. Follow the steps below.
Activate time-out or self-exclusion on your account
Log in to colbet and activate this feature immediately from Account Settings.
Contact support
Reach us via our 24/7 live chat or by email at [email protected]. We communicate in Bengali and protect your privacy.
Talk to someone you trust
Share the situation with a family member or a trusted friend. Do not fight this alone — reach out for help.
Make a financial plan
Spend only a set portion of your monthly budget on entertainment. Never bet with borrowed money or by drawing on your savings.
For ages 21+ only
colbet strictly provides services to individuals aged 21 and above. We verify age at registration and additional identity documents may be requested in any suspected case.
To ensure that minors cannot use this platform in any way, parents should use parental control software on their devices and keep account login details private.
If you suspect that a minor is using this site, notify our support team immediately. We will act promptly and suspend the account in question.
Age Verification
A national identity card or birth certificate is required to confirm age when opening an account and before the first withdrawal.
Advice for Parents
Keep parental controls active on your device to protect your child, and never share your password.
Best practices for responsible gaming
Follow these simple guidelines and gaming will always remain enjoyable.
Set a Budget
Decide before you play how much you are willing to spend. Once you reach that amount, stop playing — whether you are winning or losing.
Respect time limits
Do not play for long stretches without a break. Take a break every hour, drink some water, and rest your eyes.
Do not bet on emotion
Do not play when you are angry, sad, or under stress. Decisions made on impulse are generally harmful.
Gaming is entertainment — not income
Do not think of betting as a source of income. It is entertainment — trying to recover lost money is the first step toward a problem.
We are here for you
colbet's responsible gaming team is available 24/7 for any issue.
Live Chat Support
Click the live chat button at the bottom right of the site. Bengali support is available 24/7.
Account Protection
Go to Account Settings to activate self-exclusion yourself, or get help from support.
Responsible Gaming FAQ
Keep entertainment as entertainment
Enjoy yourself responsibly. Play your favourite games at colbet — within the right limits.